With the emergence of e-commerce prior to COVID-19, there was already a rapid shift occurring in retail logistics. The amount of consumers purchasing online grew and so too did delivery expectations. This shift was then quickly amplified as a result of the global pandemic.

Consumers have grown accustomed to two-day shipping, which means there is now the expectation that their products will arrive quickly once ordered online. To compete with the competition, it's not enough to have good products. Your products need to arrive efficiently and in a timely manner.

An effective supply chain utilizes technological tools available to improve logistics. Two of these integral technological developments include API and EDI. Both of these technological solutions allow for a more efficient supply chain by securely exchanging data between systems. When deciding between which system to implement in your supply chain, it is important to understand the differences between the two.

Today’s customer expects seamless experiences in return for their time, money and loyalty. For a business to succeed, it has become a requirement to provide an easy, singular shopping experience to secure your customers and avoid having them turn to a different business.

Food grade logistics and warehouses are a major piece of the food distribution supply chain. Consumers expect fresh food on their plates all year round. With this type of high-quality demand, Food grade logistics require a unique set of standards to ensure health and safety for the end consumer of your product. In selecting a third-party warehousing supplier for your food products, it is important to be aware of these standards and what your 3pl is doing to meet and exceed them.

It’s safe to say that the last year has not worked out how most people expected. A new decade brought visions of success and prosperity for most businesses, but instead, we’re in the midst of both a public health and economic crisis.