This article lets our customers know that we are now on Twitter.... feel free to join up and follow us!

This article talks about your courier options when you are instructed by a Mass Retailer to use their preferred carrier.

Customer Service! Customer Service! Customer Service! As a National Accounts Sales Manager, I am quite often asked by prospective clients what level of customer service they will receive if they join McKenna Logistics Centres.

Effective January 1st 2011, Costco Canada announced that they will accept PECO, CHEP, and iGPS, as opposed to the three stringer, two way entry GMA stringer pallets that are currently predominant in the pallet market.

Chinese New Year, also known as the Lunar New Year or the Spring Festival is the most important of the traditional Chinese holidays. 2011 is the year of the Rabbit and Chinese New Year will kick off on Feb. 3rd and last for approximately 3 weeks. You may wonder-what impact can Chinese New Year have on the global supply chain, specifically, the availability of incoming goods from overseas and delivery timelines?

What a pain in the proverbial behind... that dreaded call from your customer letting you know that there's an "issue" or "problem" with your companies product and that you're going to have to fix it... and of course, it needs to be done right away. As Murphy's Law would have it, there are orders pending and empty shelves mean lost revenue. The pressure is on and you're not sure how to react. What to do, what to do??? The answer may be as simple as picking up your phone and calling the 3PL company that you deal with.